Booking a trip

Generally, for non-European Union (EU) citizens, the following documents are commonly required: Passport: ensure that is valid for at least six months beyond your planned departure date from Italy; Visa: Depending on your nationality and the purpose of your visit, you may need a visa to enter Italy. Check the specific visa requirements for your country. Some countries are exempt from requiring a visa for short stays. Keep in mind that entry requirements may vary, so it's essential to stay informed and ensure that you have the necessary documentation well in advance of your travel date

Play Italy encourage you to make your reservation just as early as possible – especially if you are limited to the time period in which you can travel. Our destinations are very popular and could be more difficulty to book close to your arrival in Italy.

Each trip is different and it includes different services. Usually the packages include: accommodations, internal transfers from/to the destinations of the tours, boat tours, museum/attractions tickets, italian local experts. Additional hotel nights prior to and following your journey are not included. These can be included during the reservation process.

Yes, when you choose your favorite trip, you need to select the type of room, between the available option, and the number of the guests for each one. Play Italy offers the chance the appropriate accommodation to enjoy your travel experience.

Play Italy guests can book with confidence. You have the flexibility to modify your travel plans until 21 days before the day of your arrival. All changes are subject to differences in rates. Furthermore, during the high season, the availability of the hotels may change.

Play Italy periodically sends coupons to all users subscribed to their newsletter, which allow them to receive a discount when purchasing one or more products from the catalog.

Embark on the journey to Italy’s heart through Play Italy. Our selection of curated itineraries is designed to immerse you in the splendor of Italian life.Delight in the freedom of choice with our dual-tier travel packages:- QUALITY experience, includes: Accomodation in 4* hotels, Shared and semi-private activities and tours, Private transfers from/to airports. Standard seats for high-speed train transfers among cities. - PREMIUM EXPERIENCE, includes: Accomodation in 5* hotels, Private activities and tours, Private transfers from/to airports, First class seats for high-speed train transfers among cities. Download our brochures to learn more.

The flights to and from your destinations are not included in the cost of our tours. Then, you can choose your favorite flights to Italy and make the most comfortable plan. Our packages are always available!

Travel insurance is not included in our packages, will need to be purchase separately. You need insurance to cover the duration of you trip to travel with us to ensure we are all safe. Play Italy, to facilitate the booking process, offers the opportunity to subscribe an all-inclusive insurance policy.You can simply request it at the time of reserve your trip.

For sure, when you are going to choose between Play Italy tours, our website will automatically show you the list of the accommodations included for your italian destinations.

Obviously yes, many of our journeys do provide time to allow our guests free time to do as they wish to enjoy their favorite part of breathtaking italian places.

Italian experts are Italians that truly love and know everything about their country. They can’t wait to share their passion and knowledge with you. So get ready and join them for the best Italian trip ever!

Play Italy provides several options. Through the platform, you can pay the booking using your own card or a PayPal account. Stay tuned as new methods will soon be available.

Yes, of course. If you wish to add a few extra nights to our packages, all you need to do is request it at the time of booking. Play Italy will endeavor to find the best solution for you.

All Play Italy tours have included the free cancellation. So there will be no penalty for cancellations if you decide to cancel the trip for any reason. The cancellation policy of our packages provide two cases : if the trip is cancelled 21 days or more before departure, the traveller will be entitled to a full refund of the total amount paid; if the trip is cancelled less than 21 days before departure, the traveller will not be entitled to any refund.

No, Play Italy tours don’t have any age restrictions. It means that you can travel with all your family to Italy and enjoy our unique experiences and breathtaking places. Based upon our experience with family travelers, all children must be accompanied on activities by a parent or guardian. At least one guest in the traveling party must be 18 or older to make a reservation.

No, currently there are no discounts for groups. However, if you have a group booking request, we suggest seeking assistance from one of our agents. We will find the best solution for your trip to Italy.

Absolutely yes. To do this, simply select the "Pet" option during the booking process. If you forget to do this at that stage, we ask that you inform us of this need as soon as possible so we can organize your trip in the best way.

If you have specific destinations/requests in your mind, don't hesitate to ask to our booking agents. We will be glad to help you to find your fit plan for your trip to Italy.

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Here’s our contacts

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